News & Views

We often see Client and Contractor relationships breakdown when there is no formal recognition of complaints. Often a break clause allows Clients to leave a contract where continued default occurs, however there are often no formal records of complaints at a unit level which leads to frustration on both sides at management performance meetings. Here Red Box provides a draft complaints procedure to target those niggly issues within your contracted services, ensuring effective, timely responses. It should also provide a robust record where a Client wishes to show contract default or escalate frustrations.

Following a turbulent year in Contract Catering, many of our clients have moved to Cost Plus models or Cost Plus with Guarantees to weather the storm. But what does this actually mean?

LACA members sit at the heart of school food delivery, representing over 3,300 different organisations and individuals, all dedicated to ensuring that our children get the benefits from a healthy, nutritious school lunch.

As taken from the Government online guidance and BBC news report.

Are you wondering what to do with your Catering and/or Cleaning services from September 2021?

We are never far away from a news story highlighting the importance of managing allergen requirements for customers, whatever the sector.

Another 1.5 million children in England, should be added to free school meals list says a review into food and healthy eating  - so almost one in three children would get free meals.

Did you enjoy working with the Red Box Team on your tender or services project? We would like to offer our support services for Catering, Cleaning and FM to any of your contacts and would appreciate your endorsement or recommendation.

COVID-19 has changed everyone's view of what is important. It has renewed the importance of supporting local businesses, communities and everyday heroes. It has also reinforced the importance of trust and perhaps most importantly, it has particularly affected young people. As schools begin to fully reopen, the risks are being looked at through a magnifying glass.

The return to school in September 2020 will be like no other we have known. We know that services will need to be looked at for both flexibility and cost as uncertainty, difference in requirements and delivery are all considerations for school decision makers going forward.