In hard times, businesses often make cutbacks on costs they do not consider to be essential. But is this a mistake?

Areas such as marketing, maintenance and training of managers and operational staff often become overlooked or put on hold when markets are slumping or when business is struggling. Training and investment in your people is more essential in these times than ever before. We at Red Box see this in many different settings; kitchens which no longer meet food safety standards, staff who do not have the skills to ensure high quality; high staff turnovers due to lack of investment in skills and poor management, low sales where promotion and marketing are not a focus for staff or customer service that is lacking and inconsistent.

Training in the industry has never been more relevant and necessary.

Red Box Consultancy Services specialise in streamlining training through structured sessions or general feed back and progress reporting for businesses and their people. Our experience has taken us to offer training to those in settings such as large contract operations and small school in-house catering and cleaning services. We often do this through direct training sessions with your staff, to increase productivity, reputation and quality or to upskill and improve services. We work within environments where lack of time or expertise in catering, disempower managers who are often at a loss as to how to improve the service or people performance and enhance this to the required level.

The cost of labour is generally the largest expense for many catering outputs. All the while, spending on training can be as little as 0.2% according to a CBRE study, and this has fallen since 2016.

While some training is prescriptive to the industry e.g. Basic Food Hygiene, training is not given the time and investment needed to ensure your business runs smoothly, effectively and with passion from within. An excellent training backbone can ensure you face hard times with dynamic and confident people. In our experience, businesses reap big rewards for little effort when working with Red Box Consultants. Learning by doing, discussing and reflecting builds moral and ensures your people have a common focus and goal.

Red Box Consultancy Services offer a range of training programmes including;

• Food Safety Training and Management
• Management Services
• Operational Training
• Customer Service and Relations  
• Individual Mentoring
• Training the Trainer

Short Courses, bespoke packages and business requirements can be discussed on consultation.

Why not enquire today and find out how Red Box Consultancy Services can help grow your people and your business?