Rethinking your approach to outsourcing and focus on long term gains is a top trend in Facilities Management, according to CBRE.

It is without doubt that companies are thinking more strategically for survival in these uncertain and competitive times. 

Tough decisions are being made in both small and large structures, to ensure sustainable working practices. Some key areas of focus according to the Top Trends in Facilities Management 2019 Edition are:

More robust procurement practices

More focus on a supplier’s track record, stability and management is needed. Focus include investment in teams and building on longevity of service. Value and risk are being rebalanced. Red Box have seen a shift in focus during our managed tender processes, with schools particularly looking for more transparency and clarity in their contracts.

Collaborative approach

Approaching the procurement process intelligently, means spending time investigating partners rather than knee-jerk reactions. Building a relationship takes time. When new contractors are appointed, Red Box see teething problems often occur, therefore we always offer a supporting role through contract monitoring post-award.

More equal partnership

A partnership between contractor and client where communication is key, working together to resolve issues as they arise and listening from both parties. Red Box are will be involved in any post-award meetings through our monitoring and support packages. Clients don’t always have the time or focus to ensure contractors get what they need.

Better Balance

Better balance in a partnership means that everyone is getting what they need. Red Box can provide FM and monitoring services which work for their client by providing impartial advice and guidance, however we also understand and appreciate the difficulties observed in operations, as we have been operators ourselves. Providing a link between the two and communicating any problems or difficulties early on, is key.

Seeing the bigger picture

Being a supplier and being a partner are different things. Red Box work with clients and their partners, but we are also able to identify when a supplier is not working as a partner and provide a more holistic approach to get things running smoothly. We also have a wide portfolio of experience, which allows us to help clients and suppliers see a broader picture.

For any advice and guidance on any element of FM, please get in touch with us here at Red Box Consultancy Services Ltd.